Healthcare organizations of all types and sizes face intense economic, regulatory and competitive pressures. Organizations must find efficient ways to satisfy these requirements while keeping costs to a minimum and maintain their accreditation. According to federal law, patients have the right to obtain copies of most medical records. Doctors’ notes, medical test results, lab reports and billing information must be supplied if properly requested. An enterprise content management software system makes if fast and efficient to search, find and provide those records.
To maintain a competitive advantage, organizations must deliver high quality patient care while lowering operational costs. The typical office handles tens of thousands of documents and images each year requiring the allocation of physical space to store patient charts, patient information forms, insurance claim forms, explanation of benefits, treatment authorization forms, HR materials, and more. The majority of this information is handled through inefficient, manual processes. The requirement is for an easy-to-use yet powerful, integrated document and workflow management system that enables healthcare providers to store, access, manage, and share critical documents across a broad range of functions, departments and locations.