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Enterprise Content Management Solution for Telecommunication


In today’s fast paced world, technology/telecom industry needs to innovate continuously, expand globally and manage costs wisely. To keep their competitive edge, it is very import for these firms to lower costs in order to improve capital, invest in R&D and keep existing customers happy. This creates enormous need for successful organization, communication and management.

What are the Challenges within IT & Telecom Industries?

Over 90 percent of an organization’s records and documentation are in electronic form. Electronic information can reside in many forms and a variety of storage media from Wide Area Network to Smart Phones. Managing this information is a big challenge for organizations.

Document Control and Organization

Electronic documents are very mobile. They can be easily distributed to vast number of people and stored in multiple versions and locations. As a result, it becomes difficult to manage, control and locate these documents.

Communication and Customer Service

For any business to grow in the current economic situation, one needs to improve their communication not only within but also outside the organization. Effective communication can help improve loyalty within the organization and expand customer base and sales

Product Innovation

IT and telecom industry thrives on product innovation and differentiation. To cultivate an innovative environment, these organizations need to employ proper tools that can map out progress and updates.

The most logical solution to a lot of problems in technology or telecom industry could be getting software that could centralize all data for quick and improved analysis and provide better document management.


Enterprise Content Management (ECM) software is a must-have technological solution throughout all industries and public accountancy firms are no exception. These firms have to communicate with many clients, answer their queries, handle sensitive client documents and cater to their various accountancy needs throughout the day, that using ECM becomes unavoidable. When looking for simple, intuitive and affordable ECM solution, look no further. Doctrix with its simple interface and incredibly cost-effective pricing can be easily incorporated in your firm with no trouble at all. A 360-degree ECM software that incorporates document management, email management and records management features can help telecom and IT industry to a significant extent.

Today, ECM software can do much more than manage and archive documents. It can help add on to research through information gathering and management, collaboration and knowledge sharing.

Doctrix is one such comprehensive enterprise content management (ECM) software. Doctrix offers a host of features such as automated workflow, email capture and sender, comprehensive search and versioning. What’s more, it is available as online as well as desktop application and can be integrated with 3rd party software.

Doctrix ECM: One Platform, Unlimited Potential.

Doctrix is basically a software solution that takes care of all the big and small mundane jobs for you, so you can take care of all the important tasks. From capturing all your data and managing it effectively, keeping your documents safe, managing your tasks and emails to logging all important events on your information, Doctrix works hard, so you can work smart.

Let’s see how Doctrix ECM features can ease some of the challenges of Technology and Telecom industry..


Doctrix can capture data from various sources and store it in a centralized location for easy organization and management. This system makes document preservation, review, process and approval easier, allowing important documents to be better managed and used.

Similar to Windows Explorer, Doctrix interface offers features like drag-drop, copy-paste, customized folders and files and many more that makes capturing and managing your documents a breeze.

Document Profiling and Relations

Document profiling allows you to organize your documents neatly, so that when you need any information, you can get it instantly. The usual turn-around time of 24-48 hours waiting for information can be reduced to a minute or less as everything that you need is securely stored in a centralized repository available to all authorized users at the same time.

Simple Document Tasks & Workflows

Doctrix provides a cost-effective and smarter alternative to long process of invoice approval and project approval etc. Other than making sharing documents easier, Doctrix allows you to route tasks, set deadlines, alerts and reminders, thereby improving workflow and productivity.

Other Benefits:

  • Saves time and cost spent on doing mundane jobs
  • Improves customer services and relations by answering their query within few seconds
  • Eliminates manual paper trail that are slow and error prone